Privacy Policy

Earned is built by ZenQuill Inc. When this policy says “we,” “us,” or “Earned,” that is ZenQuill Inc. and the app and website at joinearned.com. If you have a question about anything here, email info@zenquill.ai and a real person answers.

We try to collect the minimum we need to make Earned work. Here is the full list.

• Account and profile. Your name or handle, email, and the basics you add to your profile, like your sport, your goals, and an avatar. You give us this when you sign up.
• Habits and streaks. The habits you set, when you complete them, your streak counts, and the ZenCard attributes that move as you keep showing up. This is the data that decides when you earn a post pass.
• Journal entries. Your written and voice journal entries. These are private by default. We do not publish them, and they only leave your account if you choose to turn one into a post.
• Posts and photos you share. The proof you choose to post, including photos, captions, and the habit that unlocked it. You decide what becomes a post. Nothing posts on its own.
• Wearable and Apple Health data. If you connect Apple Watch and Apple Health, we read the specific metrics you authorize, like workouts, steps, or sleep, to verify habits and inform your coach. More wearables are on the way. You can revoke access in Apple Health at any time.
• Usage analytics. Which screens you open, which features you use, and basic device info, captured through PostHog so we can find what is broken and what to build next. This is about product behavior, not your private journal content.
• AI processing of your text. When you use the AI coach or ask for analysis, the relevant text you send is processed by OpenAI to generate the response. We send what the feature needs, not your whole history, and we do not use this to target ads.

We use your data to run Earned and nothing sneakier than that. Specifically:

• Run the app. Keep your account, streaks, ZenCard, feed, and accountability rooms working.
• Verify habits. Confirm a habit actually happened, using your wearable data or your check-in, so the earn-to-post rule means something.
• Personalize your coach. Read the data you authorized so the AI coach and your nightly schedule reflect your real days, in the lens you picked.
• Keep it safe and improve it. Spot bugs, prevent abuse, and decide what to build, using aggregate usage patterns.

We never use your data to sell you ads, because there are no ads in Earned. Not on Free, not on Pro, not on Teams.

We do not sell your personal data. We do not rent it, and we do not hand it to data brokers. The only outside companies that touch your data are the service providers we need to run Earned, and they can only use it to do their job for us:

• Hosting and infrastructure. The cloud servers and database that store your account so the app loads.
• Analytics. PostHog, for the product usage described above.
• Payments. Apple for in-app purchases and Stripe for web subscriptions. They process your payment. We never see or store your full card number.
• Image hosting. Cloudinary, which stores and serves the photos and avatars you upload.
• AI processing. OpenAI, which generates coach responses and analysis from the text you send.

The other time we share anything: if the law requires it, or if we ever sell or merge the company, in which case your data would move under the same promises in this policy. Inside the app, other people only see what you choose to post or share in a room, and accountability identities stay anonymous until you both show up.

Apple Health and Apple Watch data gets special treatment, and we mean it.

• Never sold. We never sell your Apple Health data, full stop.
• Never for ads. We never use it for advertising or any kind of marketing profiling.
• Only for features you turned on. We only read the Health metrics you explicitly authorized, and only to power the features you are using, like habit verification and your coach. Turn off access in Apple Health and we stop reading it.

It is your data. From Profile settings you can:

• Access and export. See what we hold and download a copy of your journals and data.
• Correct. Fix anything wrong in your profile.
• Delete. Delete your account, which removes your data from Earned. You can also email info@zenquill.ai and a person will handle it.
• Control connections. Disconnect Apple Health, revoke wearable access, and choose what you post, any time.

Depending on where you live, you may have extra rights under laws like the GDPR or the CCPA, including the right to object to certain processing. Email us and we will help, regardless of where you are.

We keep your data while your account is active and for a short window after, so you can come back to your streaks. When you delete your account, we remove your personal data from our active systems, except where we have to keep something for legal or accounting reasons, like a record of a payment.

On security, we encrypt your data in transit and at rest. Journal entries get extra protection and stay private by default. No system is perfect, but we treat your journal and your Health data like the private things they are, and we limit who on our side can touch them.

Earned is for people 13 and up. You must be at least 13 to create an account. We do not knowingly collect data from children under 13, and accounts for under-13 users are not permitted under our COPPA stance. If you believe a child under 13 created an account, email info@zenquill.ai and we will delete it. If you are a teen between 13 and 17, the coach and the app keep things age-appropriate.

We are based in the United States and our service providers may process and store data in the U.S. and other countries. If you use Earned from outside the U.S., you are sending your data to us here, and we protect it under this policy wherever it lives. We use reputable providers and appropriate safeguards for cross-border transfers.

We will update this policy as Earned grows, like when we add new wearables. When we make a meaningful change, we will update the date at the top and, for bigger changes, tell you in the app or by email. Keep using Earned after an update and that means you accept it.

Questions, requests, or concerns about your privacy go to info@zenquill.ai. Mail reaches ZenQuill Inc., and you can also call (+1) 856-394-1703. For account help, our Support page has the quick answers, and the Terms cover the rules of using Earned.